Contact Us
This is the place to reach the team behind abostonfooddiary.com — an independent comparison site built for Australian players researching online casinos, pokies and everything that goes with them. Whether you have a question about one of our reviews, a correction to flag, a responsible-gambling concern, or just want to understand how we work, we're here to help.
What You Can Contact Us About
We cover a wide range of topics across this site — from ranking the best offshore casinos available to Australian players, to breaking down bonus terms, payment methods and mobile compatibility. Here are the most common reasons readers get in touch:
- Review accuracy — If you believe something in one of our casino or pokies reviews is out of date or incorrect, let us know. We take factual accuracy seriously and review flagged content promptly.
- Editorial enquiries — Questions about how we assess and rank casinos, what our editorial ratings mean, or why a particular site appears where it does on our lists.
- Affiliate and partnership enquiries — abostonfooddiary.com earns revenue through affiliate referrals. If you represent a casino operator and want to discuss a commercial relationship, reach out through the contact form. Commission arrangements never influence editorial rankings.
- Responsible gambling support — If you or someone you know is experiencing difficulties related to gambling, please visit our Responsible Gambling page first. It contains Australian-specific resources and tools.
- General feedback — Suggestions for topics we haven't covered, pages that are hard to navigate, or anything else you think would improve the site for Australian players.
How to Reach Us
The fastest way to get a response is to use the contact form on this page, or to email us directly. When you write in, please include:
- The page or casino name you're referring to, so we can locate the relevant content quickly.
- A clear description of your question or concern — the more specific, the better.
- Your contact details if you'd like a reply. We do not share personal information with third parties; see our Terms and Conditions for the full privacy policy.
We aim to respond to all genuine enquiries within two business days. During busy periods it may take a little longer, but every message is read by a member of the editorial team — not an automated system.
What We Won't Be Able to Help With
We're an independent review and comparison platform, not a casino operator. That means there are some things that fall outside what we can do:
- We cannot access your casino account, process withdrawals or resolve disputes with an operator directly.
- We cannot intervene in bonus or wagering-requirement disputes — those need to go to the casino's own support team or, where applicable, the licensing body that issued their licence.
- We cannot give personalised financial or legal advice.
If you're in a dispute with an offshore casino and need independent assistance, your best starting point is the licensing authority listed in that casino's terms — most reputable offshore operators name their regulator and complaint escalation path in their footer or help centre.
About Our Editorial Independence
abostonfooddiary.com operates as an independent comparison site. We research and review offshore online casinos available to Australian players, covering everything from online pokies libraries and live dealer rooms to AUD payment options and mobile performance. Our editorial ratings are based on that research — they are not purchased, and casino operators cannot pay for a higher position on our ranked lists.
Where we have affiliate relationships with operators listed on this site, we say so. A commercial arrangement gets a casino onto our radar; it does not change the score we give it. You can read more about who we are and how we operate on our About Us page.
Responsible Gambling
If you're contacting us because gambling has become a problem — for you or someone close to you — please don't wait for a reply from us. Reach out directly to a support service in Australia:
- Gambling Help Online — gamblinghelponline.org.au, available 24 hours a day
- Gambling Help Hotline — 1800 858 858, free and confidential
- Lifeline — 13 11 14, for crisis support
Our Responsible Gambling page also outlines the tools most offshore casinos provide — deposit limits, session reminders and self-exclusion options — and how to use them.
All casino play is for adults aged 18 and over. If you are under 18, please do not use this site or any of the services it covers.